FAQS

A:Yes—browse parts and accessories (wheels, tires, throttles, handlebars, clamps, batteries) made for our HoverHearts bikes. Check each product page for model compatibility and included components.

A: Open the product, check the model (MB001, DB001-004, EA500), then add to cart. For fit questions (fit, axle width, rotor size), contact support before checkout so you get the correct replacement the first time.

A: Basic installation notes are on product pages. For safety-critical items (brakes, stems/clamps, electrics), we recommend a qualified tech. Keep original components until the result is tested.

A: We don’t stock Cane Creek road/MTB parts (headsets, seatposts) or other pedal-bike brands like Campagnolo, FSA, Easton, Ritchey, Zipp, Thomson, Reynolds, WTB, Surly, Fizik. Our catalog focuses on HoverHearts-specific components and moto-style accessories.

A: No—HoverHearts products don’t use pedal-bike derailleurs, road cassettes/cranksets, or standard bicycle headsets. Use OEM parts listed for your model to ensure proper fit and safe work.

A: We don’t sell Race Face MTB bars/stems/cranksets. Instead, shop our HoverHearts controls, handlebars, and throttle parts built for mini/e-dirt bike use. If a universal accessories mount is needed, contact support to confirm compatible options in stock.

A: See our accessories for guards, grips, and storage solutions tailored to off-road goals. If an item shows “out of stock,” use the notify button and we’ll alert you when it’s coming back.

A: Select the model-specific wheel and tires set shown on the product page; they’re sized for the frame, brakes, and guard clearance. Still unsure? Send us your model and a photo—we’ll help you find the right components.

A: Each men’s hoodie is crafted from premium cotton for soft, breathable comfort and lasting quality. The clean style and relaxed fit make them ideal for everyday clothing or post-ride casual wear.

A: Yes. These sweatshirts are warm enough for winter layers yet light enough to wear indoors. Pair with a jacket or blazer when the temperature drops for added insulation and style.

A: Our hoodies are 100% cotton—soft, durable, and designed for all-day comfort. They hold up after repeated washes while maintaining their original fit and colors.

A: Turn your hoodie inside out, machine-wash cold with similar colors, and avoid harsh detergents. This keeps the fabric soft and helps the pockets retain shape.

A: Yes. You can shop multiple colors, from classic black and grey to limited-edition HoverHearts originals. Each piece offers standard unisex fit with a size guide available on the product page.

A: While listed as men’s hoodies, the style is fully unisex. Boys, teens, and women who love a relaxed fit and minimalist style will find them equally comfortable to wear.

A: Absolutely. You can easily pair your hoodie with HoverHearts caps, sweatshirts, or accessories from the store. The neutral colors and timeless design make them easy to mix and match across seasons.

A: Check our online shop regularly for sale alerts and seasonal drops. Popular items tend to sell fast, so if your preferred color or size is out of stock, sign up for restock notifications.

A: Our hoodies feature a relaxed, roomy fit with pockets deep enough for your hands or essentials. The layer-friendly design ensures comfort whether you’re working, relaxing, or heading out for the day.

A: Absolutely. Each hoodie is crafted for versatile style, making it easy to pair with jeans, a blazer, or light jacket for a smart-casual dress look. The soft, warm cotton fabric and clean fit transition effortlessly from lounging to work or a relaxed weekend day. You can shop multiple colors and layers to match any season, and these men’s hoodies and sweatshirts are designed to help you represent the HoverHearts spirit wherever you go.

A: No—this is HoverHearts Support. If you’re looking for the Hollywood film based on the Carl Sagan novel, where Jodie Foster’s character Ellie Arroway finds conclusive radio proof of extraterrestrial intelligence with a mysterious machine built from sending plans, you’ll want to watch it on a streaming service. Here, we help with orders, products, and warranty.

A: Use the form above, call 909-816-0779, or email info@hoverhearts.com. Our team is capable of answering product questions about dirt bikes, ATVs, parts, delivery, and returns.

A: Business Hour : Monday-Friday 9 AM-5 PM PST

A: Yes. Provide your order number and contact email/phone. We’ll reply with tracking, production/shipping updates, and what to do if a package is delayed, edited, or mis-routed.

A: No. While the film blends science, religion, and wonder with memorable direction and acting by Matthew McConaughey, John Hurt, James Woods, Tom Skerritt, David Morse, and others, our Contact Us page is strictly for customer support in the real world.

A: Share order ID, full name, phone, product name, videos/photos (if a fitment error or defect), and a clear story of what happened, when it happened, and what you’ve already tried. This helps us get to the truth and next steps quickly.

A: Read the product page information and user storytelling/reviews to align ideas and knowledge with actual specs (charge time, battery range). If something doesn’t make sense, contact us—our goal is satisfying storytelling in our listings and accurate specs in reality.

A: We currently direct support where we ship. For regions outside our standard lanes (including Canada), contact us before ordering so we can confirm options, course of action, and costs.

A: Contact us with order details and photos/videos. We’ll review against policy, then advise on replacement, repair, or refund. We try to handle each person fairly, balancing policy with humanity and sense.

A: Yes. Tell us rider age, size, experience level, and where you’ll ride. We’ll translate specs into plain language—no spectacle, just guidance that fits your needs and the message of safe, confident riding.